Return Policy
Return Eligibility.
- Returns are accepted only for damaged, defective, or incorrect FMCG products received.
- Return requests must be initiated within 2 to 4 days of delivery
- Products must be unused, unopened, and in the original packaging.
- Perishable FMCG items like food supplements, personal care, and consumables are generally non-returnable unless damaged or defective.
Return Process
- Contact customer support at support@knfindia.com within the return window to request a return.
- Provide order details and reason for return.
- Return the product in the original packaging using the specified courier or pickup method.
Refund Policy
- Refunds or replacements will be processed after inspection and approval of the returned items.
- Refunds will be credited to the original payment method within 10-15 business days post approval.
- For defective or damaged products, return shipping costs will be borne by Kayaar Nutri Blends Pvt Ltd; otherwise, return shipping is customer’s responsibility.
Non-Returnable Items
- Opened or partially used products.
- Products beyond the return window.
- Products that do not meet packaging and condition requirements.