Return Policy

Return Eligibility.

  • Returns are accepted only for damaged, defective, or incorrect FMCG products received.
  • Return requests must be initiated within 2 to 4 days of delivery
  • Products must be unused, unopened, and in the original packaging.
  • Perishable FMCG items like food supplements, personal care, and consumables are generally non-returnable unless damaged or defective.

Return Process

  • Contact customer support at support@knfindia.com within the return window to request a return.
  • Provide order details and reason for return.
  • Return the product in the original packaging using the specified courier or pickup method.

Refund Policy

  • Refunds or replacements will be processed after inspection and approval of the returned items.
  • Refunds will be credited to the original payment method within 10-15 business days post approval.
  • For defective or damaged products, return shipping costs will be borne by Kayaar Nutri Blends Pvt Ltd; otherwise, return shipping is customer’s responsibility.

Non-Returnable Items

  • Opened or partially used products.
  • Products beyond the return window.
  • Products that do not meet packaging and condition requirements.