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Return Eligibility.
Returns are accepted only for damaged, defective, or incorrect FMCG products received.
Return requests must be initiated within 2 to 4 days of delivery
Products must be unused, unopened, and in the original packaging.
Perishable FMCG items like food supplements, personal care, and consumables are generally non-returnable unless damaged or defective.
Return Process
Contact customer support at support@knfindia.com within the return window to request a return.
Provide order details and reason for return.
Return the product in the original packaging using the specified courier or pickup method.
Refund Policy
Refunds or replacements will be processed after inspection and approval of the returned items.
Refunds will be credited to the original payment method within 10-15 business days post approval.
For defective or damaged products, return shipping costs will be borne by Kayaar Nutri Blends Pvt Ltd; otherwise, return shipping is customer’s responsibility.
Non-Returnable Items
Opened or partially used products.
Products beyond the return window.
Products that do not meet packaging and condition requirements.